05 Sep 2010 
Support Center » Knowledgebase » PMP e-SIM Expert Comments » Human Resources & Team Rewards-Choosing the BEST Answer
 Human Resources & Team Rewards-Choosing the BEST Answer
Solution In the PMP e-Sim Human Resources Baseline I (pre-test), Question #9 talks about Team Rewards. The PMP e-Sim exam question asks: Appropriate rewards and recognitions are a vital component of the team development process. Win-lose rewards that only a limited number of people can achieve can hurt team cohesiveness and morale. Rewarding win-win behaviour tends to increase support among team members. Which of the following is NOT an example of win-win rewards and recognition?

Several choices of answers are proposed:
A) Recognizing team members who complete lessons learned documentation.
B) Recognizing team members who turn reports in on time.
C) Recognizing a "project team member" of the month.
D) A local hero reward program nominated by a co-worker

According to our PMP experts, the best (correct) answer is D, and the rationale is explained as follows:
This question is a very good example of selecting the "BEST" answer from the possible 4 choices. Note that the PMBOK states that a "project team member" of the month award can hurt the team cohesiveness. The key word in this quote is "can". The point PMBOK and other motivation experts are making is that individual awards tend not to be as effective as team awards so be careful when designing individual awards. The reason we select D as the correct answer: A local hero award would be yearly, vs the team member of the month is awarded at least 12 times a year. It could even be by designed to award different groups of team members resulting in more than one award a month.



Article Details
Article ID: 65
Created On: 07 Oct 2006 11:18 AM

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Posted By: Brian Lyons On: 13 May 2007 09:36 PM
Your answer to the question did clear up my understanding of the answer to this question. Perhaps an explanation of the assumption of the yearly award within answer D would clarify the intent of the question.
Posted By: William M. (wnmclean@msn.com) On: 19 Jun 2008 08:59 AM
While the PMBOK may say the monthly award "can" hurt team cohesiveness, the question was not "which one always hurts team cohesiveness?". The question was "which one is not and example of a win-win?". The answer to that is BOTH C and D. This question needs to be removed or reworded. This is without even addressing what the local hero award actually is--- in the explanation above you indicate it's once a year but no where is that mentioned in the answer nor is this program defined in the book. Answer C is specifically called a "win-lose" in the PMBOK and should be considered the best answer because it is NOT a win-win and answer D leaves the reader to make too many assumptions.
Posted By: David Kapinus (dmkapinus@comcast.net) On: 28 Sep 2008 11:37 AM
The expert rational asserts a fact NOT in the question, i.e. local hero award is yearly. There is nothing in the question that precludes it from being awarded as often as the team memeber of the month award.
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