05 Sep 2010 
Support Center » Knowledgebase » I cannot get the PMPAID course to launch, please help
 I cannot get the PMPAID course to launch, please help
Solution Question

I am trying to get the PMPAID course to work, but I am having trouble.

Can you tell me what I might be doing wrong?

Answer

The first thing you will need to do is to check that you are using the correct browser.

Please note that for the PMPAID course the technical requirements are:
Internet Browser: MS Internet Explorer 5.5 or higher - warning no other browser is supported for this course.

Secondly, you will need to ensure you have turned the pop up blocker off to get the course to launch in a new window. We have a tutorial in our helpdesk to help you.


Article Details
Article ID: 170
Created On: 29 Jan 2010 12:17 PM

 This answer was helpful  This answer was not helpful

 Add a Comment
 Back
 Search
Do not hesitate to use the search button to find articles and tutorials.

Simply enter your keyword, select the area where you want to search and press search.
 
 
 
 
 
 
If you have submitted a ticket to the support, you may login below to review its status.

Please note the support ticket password was sent to you when you submitted your first ticket.

When you are logged in, click on View Tickets from the Bottom bar.
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Article Options
 Add Comment
 Print Article
 PDF Version
 Email Article
 Add to Favorites
Home | Submit a Ticket | Knowledgebase | Troubleshooter | Downloads
 

Help Desk Software By Kayako eSupport v3.20.02